AI Consulting & Implementation
AI strategy that turns into working systems.
For established companies with roughly 25 to 250 people. We find where repetitive work is costing you, build the AI workflow that removes it, and hand it over tested, documented and measured. Fixed scope. Fixed price.
- From $10,000, one-time
- First working system in 4 to 6 weeks
- You own what we build
- 01Quote follow-up18 hrs/wk · build first
- 02Invoice matching11 hrs/wk · integrate
- 03Inbox triage6 hrs/wk · later
- —Custom chatbotSkip: low value, high risk
The problem
Everyone has an AI strategy deck. Few have an AI system running.
Established companies don't lack ideas. They lack a working first implementation, built by someone who understands operations, with the controls a real business needs.
Repetitive work eats senior time
Quotes, follow-ups, reconciliations, status reports and re-keyed data: the same hours, every week, done by people hired for something else.
Systems that don't talk
CRM, accounting, documents and email each hold part of the truth. Someone is the integration, by hand, and they're the bottleneck.
No clear first move
Pilots that never leave the sandbox, vendors selling chatbots, and no honest answer to “what should we build first, and what should we skip?”
What we do
Operational improvement, powered by AI.
We aren't selling access to a model or a chatbot. We sell a better-running operation, with AI doing the repetitive parts under your controls.
How we work
Seven steps. The same ones every time.
The method we publish is the method we run. It's built for companies where a failed rollout has real consequences.
Discover
We learn the business, the systems and the operational problems from the people who live with them. Interviews, not surveys.
- Stakeholder interviews
- Workflow and system inventory
- Baseline numbers
Prioritize
Every opportunity is scored on expected impact, cost, technical feasibility and risk. You see what to build first and what not to build at all.
- Ranked opportunity map
- Feasibility check per item
- Roadmap you can defend
Build
We develop the AI-assisted workflow and the integrations around it, in your environment, with your data staying in your systems.
- Scoped build
- Integrations with existing tools
- Approval and access controls
Validate
Function, accuracy, reliability, security and fit with how people actually work. Nothing goes live on a demo.
- Test cases from real work
- Edge cases and failure paths
- Security review
Deploy
The solution goes into the real workflow with fallbacks, logging and a recovery path, so a bad day stays a bad hour.
- Staged rollout
- Logging and alerts
- Rollback procedure
Enable
The people who use it are trained, and the operating procedures are written down. Your team runs it; we don't become a dependency.
- Hands-on training
- Written procedures
- Owner for each workflow
Measure
We compare performance to the original baseline, report plainly, and identify the next improvement.
- Before-and-after metrics
- Plain-English report
- Next-step recommendations
Every engagement includes customer data isolation, human approval steps where decisions matter, logging, fallback procedures and a recovery path. We never use your company data to train public AI models.
Engagements
Two fixed-scope engagements. Starting prices, no retainer required.
One-time projects with a defined scope and a defined price. Not a monthly program you have to keep paying to keep the lights on.
Start here
AI Strategy & Quick Win
A clear AI plan and one working automation in six weeks.
from$10,000
One-time project · 4 to 6 weeks
- Executive discovery: how your business actually runs, from the people doing the work
- Three priority workflows mapped: where hours, errors and delays hide
- AI readiness and feasibility check against your real systems and data
- Ranked opportunity map: what to build first, what to skip
- Implementation roadmap with sequence, effort and risk
- One scoped automation built, tested and running in your environment
- Baseline and first measurement on the real work
- Enablement session for the people who will use it
- Documentation and handoff: you own it
- 14 days of post-launch defect support
Outcome: You know where AI creates value in your company, and one piece of it is already working.
Discuss AI Strategy & Quick WinMost complete
AI Operations Accelerator
AI in your daily operations, integrated, measured and owned by your team.
from$25,000
One-time project · 8 to 12 weeks
- Cross-department operational assessment
- Executive AI strategy workshops
- Prioritized 12-month AI roadmap
- Two production AI workflows, or one substantial integrated workflow
- Integration with up to three existing business systems where technically feasible
- Company-specific knowledge integration where it helps
- Performance monitoring dashboard
- Human approval steps, access controls and audit logging
- Employee and leadership training
- Production validation, documentation and handoff
- 30 days of post-launch defect support and stabilization
Outcome: Working AI systems inside real operations, with documented processes and numbers you can show the board.
Discuss AI Operations AcceleratorStarting prices in USD for the scope described. Larger scopes are quoted in writing after discovery. Third-party software, API and platform costs are separate and disclosed up front. Complex integrations get a feasibility check before we commit. Timelines depend on system access, scope and your team's availability. We don't guarantee financial outcomes, and we won't pretend anyone can.
Our promises
Low risk, by design.
We're a newer practice in this market, so we don't ask you to take anything on faith. Here's what you can hold us to, in writing.
Working-system promise
If the scoped workflow isn't working as specified in your environment by the end of the engagement, we keep working at no extra charge until it is.
Fixed scope, fixed price
The price you agree is the price you pay. Any change in scope is quoted in writing before the work starts. No surprise invoices.
Stop-early option
If discovery shows AI isn't worth it for you right now, we say so and stop. You pay only for the discovery work completed, not the full package.
You own everything
Code, prompts, workflows, documentation and accounts are yours. Nothing is locked behind us.
Where it applies
Business outcomes, not technology demos.
Illustrative scenarios of what an engagement typically implements. They describe the kind of work we do, not results we claim for named clients.
Sales operations
- The problem
- Inquiries sit, proposals take days, the CRM is out of date.
- What gets implemented
- AI-assisted lead qualification, proposal drafting from your templates and pricing rules, CRM updates from email and calls.
- What changes
- Every inquiry gets a first response and a score the same day; reps start from a drafted proposal instead of a blank page.
- What to measure
- Time to first response, proposal turnaround, CRM completeness.
- Where people stay in charge
- People approve every proposal and own every customer conversation.
Customer operations
- The problem
- Support inboxes mix urgent problems with routine requests, and routing is manual.
- What gets implemented
- Inquiry classification and routing, suggested replies drafted from approved knowledge, repetitive request handling.
- What changes
- Urgent issues surface first; routine requests get a drafted answer in minutes.
- What to measure
- Backlog, first-response time, escalation accuracy.
- Where people stay in charge
- Agents send the replies. The AI drafts and sorts; it doesn't decide.
Finance & administration
- The problem
- Invoices, statements and reports are re-keyed by hand, and month-end drags.
- What gets implemented
- Document extraction and matching, reconciliation assistance, approved back-office automations between systems.
- What changes
- Documents arrive structured and matched; month-end is review, not data entry.
- What to measure
- Hours per close, error rate, days to close.
- Where people stay in charge
- Finance approves every posting. Exceptions go to a person.
Internal knowledge
- The problem
- Answers live in people's heads and old PDFs; new hires ask the same questions for months.
- What gets implemented
- An internal assistant answering from authorized documents with permissions, citations and logging.
- What changes
- Staff find the policy, the spec or the price list in seconds, with the source shown.
- What to measure
- Questions answered without escalation, onboarding time.
- Where people stay in charge
- Access follows your existing permissions; sensitive documents stay out unless you say otherwise.
Executive operations
- The problem
- Leadership gets status by meeting and by chasing people.
- What gets implemented
- Management dashboards, automated reporting and process visibility across systems.
- What changes
- The weekly report writes itself from live data; meetings start with the numbers.
- What to measure
- Report preparation time, decision latency.
- Where people stay in charge
- Leaders decide. The system shows; it doesn't act on its own.
Where this comes from
Big-tech experience. Practical business solutions.
Profit & Process brings more than a decade of program management experience at Silicon Valley technology companies, including Facebook, Google and X. That means firsthand experience coordinating complex initiatives, improving processes, working across teams and getting things shipped inside large, demanding organizations.
Today we apply that experience, with modern AI, to help growing companies improve how they operate.
Former employers, not partners or clients. They don’t endorse Profit & Process.
Built with leading AI technology
We work with leading AI technologies and choose the right model for each job.
- OpenAI
- Anthropic
- Microsoft
- Meta
Model providers, chosen per use case. Profit & Process is independent and not affiliated with, certified by or endorsed by these companies. Names are their owners’ trademarks.
Proof
What we can show you.
This consulting line is new, so you won't find a wall of client logos here, and we won't invent one. What we can do on the first call is show you working AI workflows we've built, walk through a sample opportunity map and roadmap, and explain exactly how an engagement would run for your company.
Then you decide, with the scope and the price in writing.
Request received
Thanks. We'll review your website and your answers, then email you within one business day to set up the call.
Questions
Questions executives ask first.
Is this a report, or do you actually build something?
Both, in that order. Every engagement ends with at least one AI workflow running in your environment. The roadmap tells you what to do next; the working system proves the approach.
Will it work with our existing systems?
That's what the feasibility check in discovery is for. We integrate with the tools you already use where the technical path is clear, and we tell you in writing where it isn't, before you commit.
How do you handle our data and security?
Your data stays in your systems and your accounts. Workflows run with the permissions you grant, human approval steps where decisions matter, logging and a recovery path. We never use your company data to train public AI models, and nothing we build for you is shared with anyone else.
We don't have a technical team. Is that a problem?
No. We build, document and train, and we hand over a system your people can run. If you'd rather we keep operating and improving it after launch, that's scoped separately.
Why fixed-price projects instead of a monthly retainer?
Because a first AI implementation should have a beginning and an end, and a price you can approve once. Ongoing optimization is available afterwards, when there's something real to optimize.
Are the prices firm?
They're starting prices for the scope on this page. Larger or more complex scopes are quoted after discovery, in writing, before work starts. Third-party software and API costs are separate and disclosed up front.
Do you guarantee results?
We guarantee the scoped system works as specified, that the price is fixed, and that you can stop early if discovery shows AI isn't worth it yet. We don't guarantee revenue or savings figures. Anyone who does is guessing.
Who will we actually work with?
Profit & Process is a focused practice, not a large firm. You meet the person doing the work on the first call and work with them throughout. No handoff to a junior team after the sale.
Start with a 30-minute conversation.
Bring the one process that annoys you most. We'll tell you whether AI is the answer, and what we'd build first.