About
We build the parts of your business that should run themselves.
Profit & Process is a small studio that designs websites and sets up AI for small businesses across the United States. Our job is simple: make sure every customer who reaches out gets a fast, useful answer, and that the busywork behind it takes care of itself.
Why we exist
Good businesses lose work for boring reasons.
Not because they're bad at the work, but because nobody answered the phone, the website looked abandoned, or the quote never got a follow-up. Those are process problems. Process problems are fixable.
Profit is what's left when the process works. Hence the name.
The company
Who you're working with.
Profit & Process is a brand of Richie Books LLC, a California company. We work remotely with small businesses anywhere in the U.S.
We're a newer studio, so you won't find a wall of logos here. You'll see your own preview instead, and you can judge us on that.
See it before you pay a cent.
We build a free preview of your new homepage first. If it isn't right for you, you walk away. No card, no contract.