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How much does an AI receptionist cost?

Pricing models, typical ranges, the costs nobody mentions, and a simple way to tell whether it's worth it for your business.

By the Profit & Process team · Updated 2026-10-21 · 6 min read

Short answer

How much does an AI receptionist cost?

As of 2026, self-serve AI receptionist apps commonly start from roughly $30 to a few hundred dollars a month, usually with limits on minutes or calls. Done-for-you setups, where a provider builds, trains and maintains it for you, typically cost a few hundred dollars a month or more. Human answering services usually charge per minute or per call. Prices change often, so always check current plans.

The three common pricing models

  • Per minute or per call. Common with answering services and some AI tools. Cheap at low volume, expensive when you get busy.
  • Tiered monthly plans. A set number of minutes or calls, with overage fees beyond that.
  • Flat monthly fee. One price for typical small business volume. Easiest to budget.

Self-serve vs. done-for-you vs. human service

Self-serve AI appDone-for-you AI receptionistHuman answering service
Typical costFrom about $30/mo, plus usageA few hundred dollars/mo or morePer minute or per call
Setup workYou configure itProvider builds and trains itProvider writes a script
Knows your businessAs well as you set it upTrained on your informationFrom a script
Books appointmentsOften, with setupYesSometimes
Best forHands-on owners with simple needsBusy owners who want it done rightComplex or sensitive calls

General ranges as of 2026. Features and prices vary by provider.

Costs nobody mentions

  • Your setup time. Self-serve tools need hours of configuring and testing to sound right.
  • Overage fees when a busy season blows past your plan's minutes.
  • Phone and texting fees, including U.S. carrier registration for business texting.
  • Integrations with your calendar or CRM, sometimes on higher tiers only.
  • Ongoing tuning. Prices, hours and services change. Someone has to update the AI.

Is it worth it?

Use simple math. Take the value of an average job and how many calls you miss each month. If the AI receptionist books even one extra job a month that's worth more than its monthly cost, it pays for itself, before counting the time it saves you.

Our lost-revenue calculator runs this math with your own numbers.

What ours costs

Our AI Phone Receptionist is $499 a month, done for you, including setup, training on your Company Brain and ongoing tuning. It's also included in the AI Front Desk plan at $1,497 a month, together with AI chat, instant follow-up, missed-call text back, booking, reviews and a lead CRM. Very high call volumes are quoted up front.

Questions

Quick answers.

Is an AI receptionist cheaper than a human receptionist?

Usually, by a wide margin, since a full-time employee costs far more per month than most AI plans. But they're not identical: a person handles complex and sensitive situations better. Many businesses use AI for routine and after-hours calls and people for the rest.

Are there free AI receptionists?

Some tools offer free trials or very limited free tiers. For a business line, budget for a paid plan with enough minutes and booking features.

What should I compare between providers?

Total monthly cost at your real call volume, who does the setup, whether it books into your calendar, how it hands off to a person, and the cancellation terms.

See how an AI front desk would handle your calls.

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